Payments' settings

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Setting up your payments settings.

Where to find:

  1. Login to operator.knowork.co.
  1. Click the Settings tab on the left sidebar. Then click Payments in the dropdown menu to go to operator.knowork.co/settings/payments.

First, you will need to:

  • Toggle if the payment settings are global or different for each location at the top.
    • Global - every location has the same payment settings.
    • Different for each location - every location has its separate payment settings. This is used when a coworking space manages multiple companies, is a reseller or is international. When a member books space in a location, the invoice data changes according to that location's payment settings.
  • Select the Plan Billing Type from the dropdown menu:
    • Bill to the end of the month: billings are calculated at the end of each month. The end date of a plan is the last day of the month.
    • Bill based on plan settings: billings are calculated according to plan settings. The end date of a plan is calculated based on the plan's settings. The end date is on the same day as the starting day, next month.

If the payment settings are global:

  1. Locate Payment Settings card.
  1. Fill out the Tax Number field.
  1. Fill out the VAT / Tax rate field. (Percentage)
  1. Choose the Currency by clicking on the dropdown menu and selecting it.
  1. Fill out the Default payment deadline field. (Number of days)
  1. Fill out the Renewal reminder send date field. (Number of days)
  1. Fill out the Note field. (Shown on invoices)
  1. Toggle to send invoices before the due date automatically. (Optional, if turned off - send emails manually. To learn how to send invoices manually, please click here)
  1. Toggle to collect payments on the invoice date instantly. (Optional, to learn more about mandates, please click here)
  1. Locate the Billing Address card on the right of the Payment Settings card.
  1. Fill out the Name field. (Coworking business name)
  1. Fill out the Address field.
  1. Fill out the City field.
  1. Fill out the Zip field.
  1. Fill out the State field.
  1. Fill out the Country field.
  1. Click Save at the bottom.

If the payment settings are different for each location:

  • Follow the steps listed above for every location.
 

If you have questions, please get in touch with our team at help@knowork.co. Or click the question mark icon at the bottom right and fill out a ticket.