Membership plans

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An introduction to membership plans.

Membership plans are often the core of a coworking business model. Knowork allows you to create highly flexible membership plans and assign them to members to automate membership plan payments. To learn how to create a plan, please click here.

Where to find membership plans:

  1. Login to operator.knowork.co.
  1. Click the Plans tab on the left sidebar.
  1. Then click Manage Plans to go to operator.knowork.co/plans.

Each membership plan has the following properties:

  • Plan Details:
      1. Plan Name - plan's title.
      1. Description - a brief description of the membership.
      1. Restrictions - the plan's restrictions.
      1. Allow self-sign-up - option to display this plan on the public community page.
  • Billing Preferences:
      1. Billing frequency - how often do you charge for this plan. (Monthly, annually)
      1. Contract Length - how long is the default duration of this plan. Duration can be:
          • Specific (1 month, 3 months, 1 year).
          • No end date (automatically renews each month).
      1. Price - what is the pre-tax price of this plan for billing frequency.
      Advanced billing options
      1. One-time sign-up fee - one-time, non-refundable fee members pay when they sign up for the membership.
      1. Security Deposit - a refundable fee that members pay when signing up for their membership.
      1. Cancelation Notice - set the number of days before the contract end date a member must request to cancel their plan so that it does not automatically renew.
  • Space Access - Define how many booking credits this membership provides to your desks and meeting rooms. Access can be:
      1. Hourly Pass - hourly credits for any desk or meeting room.
      1. Daily Pass - a full day of access to a location or specific space.
        1. When creating an access pass, you can select:
        2. Locations it applies to. (If you have more than one location)
        3. Spaces within a location it applies to. (For example 1 specific meeting room or desk)
        4. Access/Credit - the number of hours or days that this pass provides per month.
  • Company plans:
      1. Enable/disable company plans - enabling company plans allows companies managers to buy the plan for their members.
      1. Set min/max seat count - available seat count.
      1. Toggle for a charge per seat - charge per number of seats that are ordered. Disabling this toggle charges only the fixed price.
  • Add a contract:
      1. Enable/disable contract - sends out a contract for the member to sign.
      1. Insert needed variables - insert spaces to sign.
 

If you have questions, please get in touch with our team at help@knowork.co. Or click the question mark icon at the bottom right and fill out a ticket.