Managing booking requests

Finding and managing booking requests made by guests.

Booking requests are made when guests (members without active plans) book spaces on your community page. The operator gets an email when a guest makes a booking request, which looks like this. To allow your guests to book a space, toggle Allow guests to request to book this space at the bottom of the first card when creating or editing a space. You can find more information about creating spaces here.

Managing booking requests:

  1. Login to
  1. Click the Space tab on the left sidebar. Then click All Bookings to go to
  1. Change the status at the top to Requested to show only requested bookings.
  1. Click on the booking request to see more details.
  1. Click Accept/Decline.

What happens next:

  • If the booking request is accepted: the booking is confirmed, and the guest is notified via email.
  • If the booking request is declined: the booking is declined and removed from the booking calendar, and the guest is notified via email.

If you have questions, please get in touch with our team at Or click the question mark icon at the bottom right and fill out a ticket.